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boundary="_000_AM0P107MB0402A7AEEA7F5038ECF2A66D966D9AM0P107MB0402EURP_" --_000_AM0P107MB0402A7AEEA7F5038ECF2A66D966D9AM0P107MB0402EURP_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Dear Nadine and team Please may I ask that we please receive feedback on below matter urgently. We have received bare minimum information on this, and charges are accruing= on a daily which is due for payment from JCL/ the customer. These charges will not be written off or waivered. I kindly ask that we please have this matter closed off by end of this week= , week 49 latest. Kind regards Justine From: Shaun Naidoo Sent: Monday, 06 December 2021 09:41 To: simla1jclcargo.co.za ; 'Nadine' ; lisa@jclcargo.co.za Cc: Justine Rademeyer Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Container = No. MRKU5669100 Good day Kind reminder Kind regards Shaun Naidoo Longstanding Container Specialist [signature_1614171943] Maersk South Africa (Pty) Ltd Company Registration Number: 1992/005770/07 as agent on behalf of Maersk A/S (Incorporated in Denmark) SA Reg. No: 2015/028124/10 Maersk Durban, 2nd Floor, Liberty Life Building 2 Park Lane Drive, Umhlanga Ridge - Main Entrance Umhlanga 4301 Phone: +27 21 408 6888 After hours: Imports: +27 83 786 7145 Exports: +27 83 796 6415 Reefers: +27 76 333 0399 [cid:image002.png@01D7EAE8.FB2E5970][cid:image003.png@01D7EAE8.FB2E5970] [c= id:image004.png@01D7EAE8.FB2E5970] [cid:image005.png@01D7EAE8.FB2E5970] Classification: Internal From: Shaun Naidoo Sent: Thursday, 25 November 2021 15:29 To: simla1jclcargo.co.za Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Container = No. MRKU5669100 Good day Please advise on the police case number for this unit Kind regards Shaun Naidoo Longstanding Container Specialist [signature_1614171943] Maersk South Africa (Pty) Ltd Company Registration Number: 1992/005770/07 as agent on behalf of Maersk A/S (Incorporated in Denmark) SA Reg. No: 2015/028124/10 Maersk Durban, 2nd Floor, Liberty Life Building 2 Park Lane Drive, Umhlanga Ridge - Main Entrance Umhlanga 4301 Phone: +27 21 408 6888 After hours: Imports: +27 83 786 7145 Exports: +27 83 796 6415 Reefers: +27 76 333 0399 [cid:image002.png@01D7EAE8.FB2E5970][cid:image003.png@01D7EAE8.FB2E5970] [c= id:image004.png@01D7EAE8.FB2E5970] [cid:image005.png@01D7EAE8.FB2E5970] Classification: Internal From: Shaun Naidoo Sent: Tuesday, 23 November 2021 13:53 To: simla1jclcargo.co.za Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Container = No. MRKU5669100 Hi Kind reminder Kind regards Shaun Naidoo Longstanding Container Specialist [signature_1614171943] Maersk South Africa (Pty) Ltd Company Registration Number: 1992/005770/07 as agent on behalf of Maersk A/S (Incorporated in Denmark) SA Reg. No: 2015/028124/10 Maersk Durban, 2nd Floor, Liberty Life Building 2 Park Lane Drive, Umhlanga Ridge - Main Entrance Umhlanga 4301 Phone: +27 21 408 6888 After hours: Imports: +27 83 786 7145 Exports: +27 83 796 6415 Reefers: +27 76 333 0399 [cid:image002.png@01D7EAE8.FB2E5970][cid:image003.png@01D7EAE8.FB2E5970] [c= id:image004.png@01D7EAE8.FB2E5970] [cid:image005.png@01D7EAE8.FB2E5970] Classification: Internal From: Shaun Naidoo Sent: Thursday, 18 November 2021 10:07 To: simla1jclcargo.co.za Cc: 'Nadine' ; KLEINBOOI MAHLANGU ; Waseemah Jaffer Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Container = No. MRKU5669100 Good day Please can you forward us the Police case number and also advise when payme= nt will be made for the replacement Kind regards Shaun Naidoo Longstanding Container Specialist [signature_1614171943] Maersk South Africa (Pty) Ltd Company Registration Number: 1992/005770/07 as agent on behalf of Maersk A/S (Incorporated in Denmark) SA Reg. No: 2015/028124/10 Maersk Durban, 2nd Floor, Liberty Life Building 2 Park Lane Drive, Umhlanga Ridge - Main Entrance Umhlanga 4301 Phone: +27 21 408 6888 After hours: Imports: +27 83 786 7145 Exports: +27 83 796 6415 Reefers: +27 76 333 0399 [cid:image002.png@01D7EAE8.FB2E5970][cid:image003.png@01D7EAE8.FB2E5970] [c= id:image004.png@01D7EAE8.FB2E5970] [cid:image005.png@01D7EAE8.FB2E5970] Classification: Internal From: Shaun Naidoo Sent: Tuesday, 09 November 2021 10:43 To: noks ; Firdaus Faasen Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Container = No. MRKU5669100 Hi Please discuss with JCL to pay Dert invoice Regards From: kavitha.baskeran@maersk.com Sent: Tuesday, 09 November 2021 10:41 To: hot45677@hotmail.com; Maersk Line South Africa Imports ; Shaun Naidoo Cc: GLBDAMEQUREC ; Randell October ; Anthea Adams ; Kavitha Baskeran ; +D PNQGSCZACLT Collection Team Subject: Maersk Line - Damage Recovery - Case no. 2027445986,Container No. = MRKU5669100 [http://dert.apmoller.net/DertCommonWeb/userfiles/image/Maersk(2).png] Maersk South Africa (Pty)Ltd Roggebaai Place, 4 Jetty Street, Foreshore, Cape Town, 8001 South Africa Reg No. 1992/005770/07 Date : 2021-11-09 Case Number : 2027445986 Damaged Container : MRKU5669100 Incident Date : 2021-11-09 Bill Number : 256305683 FACT Code: ZA00947029 ORKO TRADING PTY LTD Dear Sir/Madam, Letter of Notice We hereby hold you fully responsible and liable for any and all consequence= s such as but not limited to loss damage, claims, damages, liability, fines= , penalties, costs and expenses of weather nature that the Carrier or any o= f its agents, servants, officers, employees and/or sub-contractors may suff= er or incur or be held to pay / settle arising out of or in any way connect= ed with this matter. It is important to bring this matter to a timely conclusion. Please ensure= that you respond to your local Maersk office within 5 days of receiving th= is notification. Should we not receive any advice, we will proceed with th= e raising of an invoice for the below listed cost. Please note that all invoices issued to yourselves, shall be payable within= agreed terms. Should you wish to claim salvage rights, in the event that t= he equipment is declared as TOTAL LOSS, you should do so within 5 (five) wo= rking days (excluding Saturdays, Sundays and South African public holidays)= from the date of this letter, failing which you will have no right to clai= m salvage rights thereafter. Damages Material Code Material Code Desc Total DV 103093 3rd Party Recovery for TTL/Lost Equip 37242.37 OOS Desc Material Code Material Code Desc OOS Cost TOTAL LIABILITY AMOUNT (ZAR) excl. 37242.37 Where applicable, photos and documents are attached/enclosed. We have noticed that the time spent by our customers on incidents with dama= ged containers is significant. We are keen to work with you on reducing the= cost and effort your organisations spend on this process. The damaging of = containers through the shipping cycle is an unfortunate reality and the pur= pose of this note is to provide clarity around this process. Our bill of la= ding underpins this process. Please refer to Clause 15.4 of the Maersk Line= Bill of Lading Terms for Carriage in this regard. What service will we deliver to you on this process? In order to provide you with as much notice as possible on damaged containe= rs, we will provide you with a damage notice letter within 2 working days o= f the container damage being detected. We also commit to providing you with= an invoice no later than 5 working days from when the damage was detected. In addition, we are happy to work with you to facilitate your viewing of th= e damages, provided the container is available. Any handling costs associat= ed with the viewing will need to be borne by yourselves. Our technical equipment experts are available to chat to you regarding the = details of the damage. What is your responsibility in this process? It is the responsibility of the customer to return Maersk Line's container = to the empty depot nominated by us in the same condition as received. Should a container not be returned in the same condition as received the Me= rchant will be liable for any resulting expenses or loses. How can you mitigate the impact of this process on your organisation? In our experience, import customers are often impacted by damages caused by= their shippers. We would advise our Import Customers to inform their Shipp= ers that they should always reject any damaged empty containers received fr= om Maersk Line prior to stuffing. We find that the quicker these damage incidents are addressed, the easier i= t is to resolve them. Please make sure that you respond as swiftly as possi= ble to the damage notifications. We look forward to working with you at reducing the costs in this process. = If you have any questions on this, please feel free to contact our offices = below: Cape Town: (021) 408-6000 Durban: (031) 336-7700 Disclaimer : Please note that 3P container damage claim and DERT invoices related disput= es, kindly raise a dispute in preferred method via "MY FINANCE" https://www= .maersk.com/solutions/digital-solutions/myfinance or as per brand The dispute request should have following mandate details in order to proce= ss and provide faster resolution. 1. Invoice number 2. Reason for Dispute 3. Supportive documents for dispute - Supporting documents are mandate i= n order to process and validate the disputes else the dispute will be voide= d to proceed further Important: 3P Damage claim disputes should be raised within 15 days of Liab= ility Letter / Invoice received, any disputes raised post 15 days of the re= ceipt and any information / supportive documents is missing then request wi= ll be voided. If no access to MyFinance, it is an optional method to raise a dispute send= email to Disputes@maersk.com or as per brand. Yours faithfully Maersk Your Promise. Delivered. Maersk South Africa (Pty) Ltd. Reg No. 1992/005770/07, acting as agent on = behalf of Maersk Line A/S (Incorporated in Denmark) SA Reg. No: 2015/028124= /10 Address of Registered Office: Roggebaai Place, 4 Jetty Street, Foreshore, = Cape Town, 8001 / P O Box 27 Cape Town 8000 Tel:+27 21 408 6000 Fax: +27 21 408 6696 = www.maersk.com Classification: Internal ________________________________ The information contained in this message is privileged and intended only f= or the recipients named. If the reader is not a representative of the inten= ded recipient, any review, dissemination or copying of this message or the = information it contains is prohibited. If you have received this message in= error, please immediately notify the sender, and delete the original messa= ge and attachments. Maersk will as part of our communication and interaction with you collect a= nd process your personal data. You can read more about Maersk's collection = and processing of your personal data and your rights as a data subject in o= ur privacy policy Please consider the environment before printing this email. --_000_AM0P107MB0402A7AEEA7F5038ECF2A66D966D9AM0P107MB0402EURP_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Dear Nadine and team=

 

Please may I ask that we please= receive feedback on below matter urgently.

 

We have received bare minimum i= nformation on this, and charges are accruing on a daily which is due for pa= yment from JCL/ the customer.

These charges will not be writt= en off or waivered.

 

I kindly ask that we please hav= e this matter closed off by end of this week, week 49 latest.

 

Kind regards<= /p>

Justine

 

From: Shaun Naidoo <shaun.naidoo@maersk.com>
Sent: Monday, 06 December 2021 09:41
To: simla1jclcargo.co.za <simla@jclcargo.co.za>; 'Nadine' <= nadine@jclcargo.co.za>; lisa@jclcargo.co.za
Cc: Justine Rademeyer <justine.rademeyer@maersk.com>
Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Con= tainer No. MRKU5669100

 

Good day<= o:p>

&nbs= p;

Kind remi= nder

&nbs= p;

 

Kind regards

 

 

Shaun Naidoo

Longstanding Container Specialist

 

 

3D=<= /p>

 

Maersk South Africa (Pt= y) Ltd
Company Registration Number: 1992/005770/07

as agent on behalf of M= aersk A/S (Incorporated in Denmark)

SA Reg. No: 2015/028124= /10

 

Maersk Durban,

2nd&n= bsp;Floor, Liberty Life Building

2 Park Lane Driv= e, Umhlanga Ridge - Main Entrance

Umhlanga

4301<= /span>

 

Phone: +27 21 408 6888=

After hours:
Imports: +27 83 786 7145
Exports: +27 83 796 6415
Reefers: +27 76 333 0399

  

 

&nbs= p;

&nbs= p;

 

Classification: Internal

From: Shaun Naidoo
Sent: Thursday, 25 November 2021 15:29
To: simla1jclcargo.co.za <simla@jclcargo.co.za>
Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Con= tainer No. MRKU5669100

 

Good day<= o:p>

&nbs= p;

Please ad= vise on the police case number for this unit

 

Kind regards

 

 

Shaun Naidoo

Longstanding Container Specialist

 

 

3D"signature_1614171943"<= /o:p>

 

Maersk South Africa (Pt= y) Ltd
Company Registration Number: 1992/005770/07

as agent on behalf of M= aersk A/S (Incorporated in Denmark)

SA Reg. No: 2015/028124= /10

 

Maersk Durban,

2nd&n= bsp;Floor, Liberty Life Building

2 Park Lane Driv= e, Umhlanga Ridge - Main Entrance

Umhlanga

4301<= /span>

 

Phone: +27 21 408 6888=

After hours:
Imports: +27 83 786 7145
Exports: +27 83 796 6415
Reefers: +27 76 333 0399

  

 

&nbs= p;

&nbs= p;

 

Classification: Internal

From: Shaun Naidoo
Sent: Tuesday, 23 November 2021 13:53
To: simla1jclcargo.co.za <simla@jclcargo.co.za>
Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Con= tainer No. MRKU5669100

 

Hi

&nbs= p;

Kind remi= nder

&nbs= p;

 

Kind regards

 

 

Shaun Naidoo

Longstanding Container Specialist

 

 

3D"signature_1614171943"

 

Maersk South Africa (Pt= y) Ltd
Company Registration Number: 1992/005770/07

as agent on behalf of M= aersk A/S (Incorporated in Denmark)

SA Reg. No: 2015/028124= /10

 

Maersk Durban,

2nd&n= bsp;Floor, Liberty Life Building

2 Park Lane Driv= e, Umhlanga Ridge - Main Entrance

Umhlanga

4301<= /span>

 

Phone: +27 21 408 6888=

After hours:
Imports: +27 83 786 7145
Exports: +27 83 796 6415
Reefers: +27 76 333 0399

  

 

&nbs= p;

&nbs= p;

 

Classification: Internal

From: Shaun Naidoo
Sent: Thursday, 18 November 2021 10:07
To: simla1jclcargo.co.za <simla@jclcargo.co.za>
Cc: 'Nadine' <nadine@jclcargo.co.za>; KLEINBOOI MAHLANGU <K= leinbooi.Mahlangu@maersk.com>; Waseemah Jaffer <waseemah.jaffer@maers= k.com>
Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Con= tainer No. MRKU5669100

 

Good day<= o:p>

&nbs= p;

Please ca= n you forward us the Police case number and also advise when payment will b= e made for the replacement

 

Kind regards

 

 

Shaun Naidoo

Longstanding Container Specialist

 

 

3D"signature_1614171943"

 

Maersk South Africa (Pt= y) Ltd
Company Registration Number: 1992/005770/07

as agent on behalf of M= aersk A/S (Incorporated in Denmark)

SA Reg. No: 2015/028124= /10

 

Maersk Durban,

2nd&n= bsp;Floor, Liberty Life Building

2 Park Lane Driv= e, Umhlanga Ridge - Main Entrance

Umhlanga

4301<= /span>

 

Phone: +27 21 408 6888=

After hours:
Imports: +27 83 786 7145
Exports: +27 83 796 6415
Reefers: +27 76 333 0399

  

 

&nbs= p;

&nbs= p;

 

Classification: Internal

From: Shaun Naidoo
Sent: Tuesday, 09 November 2021 10:43
To: noks <Nokuphiwa.Khumalo@maersk.com>; Firdaus Faasen <fi= rdaus.faasen@maersk.com>
Subject: FW: Maersk Line - Damage Recovery - Case no. 2027445986,Con= tainer No. MRKU5669100

 

Hi

&nbs= p;

Please di= scuss with JCL to pay Dert invoice

&nbs= p;

&nbs= p;

Regards

&nbs= p;

&nbs= p;

From: kavitha.baskeran@maersk.com <kavitha.baskeran@maersk.com>
Sent: Tuesday, 09 November 2021 10:41
To: hot45677@hotmail.com; Maersk Line South Africa Imports <za.im= port@maersk.com>; Shaun Naidoo <shaun.naidoo@maersk.com>
Cc: GLBDAMEQUREC <GLBDAMEQUREC@maersk.com>; Randell October &l= t;randell.october@maersk.com>; Anthea Adams <anthea.adams@maersk.com&= gt;; Kavitha Baskeran <kavitha.baskeran@maersk.com>; +D PNQGSCZACLT C= ollection Team <DPNQGSCZACLTCollectionTeam@maersk.com>
Subject: Maersk Line - Damage Recovery - Case no. 2027445986,Contain= er No. MRKU5669100

 

 

Maersk So= uth Africa (Pty)Ltd 

Roggebaai Place, 4 Jetty Street, Fore= shore, Cape Town, 8001
 

South Afr= ica

Reg No. 1992/005770/07

 

 

  
  

 =  

 

 = ;

Date :

2021-11-09

 

Case Number :

2027445986

Damaged Container :

MRKU5669100

Incident Date :

2021-11-09

Bill Number= :

256305683

FACT Code:

ZA00947029

 = ;

 

 

 

 

ORKO TRADING PTY LTD

 

 

 

 

 

 = ;

Dear Sir/Madam,

 

 

 

Letter of Notice

 

 

 

We hereby hold you fully responsible and liable for any and all consequen= ces such as but not limited to loss damage, claims, damages, liability, fin= es, penalties, costs and expenses of weather nature that the Carrier or any of its agents, servants, officers, employee= s and/or sub-contractors may suffer or incur or be held to pay / settle ari= sing out of or in any way connected with this matter. 

 

It is important to bring this matter to a timely conclusion.  P= lease ensure that you respond to your local Maersk office within 5 day= s of receiving this notification.  Should we not receive any advice, we will proceed with the raising of an invoice for the b= elow listed cost.

Please note that all invoices issued to yourselves, shall be payable with= in agreed terms. Should you wish to claim salvage rights, in the event that= the equipment is declared as TOTAL LOSS, you should do so within 5 (five) working days (excluding Saturdays, Sundays an= d South African public holidays) from the date of this letter, failing= which you will have no right to claim salvage rights thereafter.

 

 

 

 = ;

Damag= es

Material Code

Material Code Desc

Total

DV

103093

     3rd Party Recove= ry for TTL/Lost Equip

37242.37

 = ;

OOS D= esc

Material Code

Material Code Desc

OOS Cost

 = ;

TOTAL LI= ABILITY AMOUNT (ZAR) excl.

37242.37

 

 

 = ;

Where applicable, photos and documents are attached= /enclosed.

 

 

We have noticed that the time spent by our customers = on incidents with damaged containers is significant. We are keen to work wi= th you on reducing the cost and effort your organisations spend on this process. The damaging of containers through the shipping cyc= le is an unfortunate reality and the purpose of this note is to provide cla= rity around this process. Our bill of lading underpins this process. Please= refer to Clause 15.4 of the Maersk Line Bill of Lading Terms for Carriage in this regard. <= /p>

What service will we deliver to you on this process?

In order to provide you with as much notice as possible on damaged contai= ners, we will provide you with a damage notice letter within 2 working days= of the container damage being detected. We also commit to providing you with an invoice no later than 5 working days = from when the damage was detected.

In addition, we are happy to work with you to facilitate your viewing of = the damages, provided the container is available. Any handling costs associ= ated with the viewing will need to be borne by yourselves.

Our technical equipment experts are available to chat to you regarding th= e details of the damage.

What is your responsibility in this process?

It is the responsibility of the customer to return Maersk Line’s co= ntainer to the empty depot nominated by us in the same condition as receive= d.

Should a container not be returned in the same condition as received the = Merchant will be liable for any resulting expenses or loses.

How can you mitigate the impact of this process on your organisation?<= /span>

In our experience, import customers are often impacted by damages caused = by their shippers. We would advise our Import Customers to inform their Shi= ppers that they should always reject any damaged empty containers received from Maersk Line prior to stuffing.

We find that the quicker these damage incidents are addressed, the easier= it is to resolve them. Please make sure that you respond as swiftly as pos= sible to the damage notifications.

We look forward to working with you at reducing the costs in this process= . If you have any questions on this, please feel free to contact our office= s below:

Cape Town: (021) 408-6000

Durban: (031) 336-7700

Disclaimer :

Please note that 3P co= ntainer damage claim and DERT invoices related disputes, kindly raise a dis= pute in preferred method via "MY FINANCE" https:/= /www.maersk.com/solutions/digital-solutions/myfinance or as per brand

 

The dispute request should have following mandate det= ails in order to process and provide faster resolution.

  1. Invoice number
  2. Reason for Dispute
  3. Supportive documents for dispute - Supporting documents are mandate in order to process= and validate the disputes else the dispute will be voided to proceed furth= er

Important: 3P Damage c= laim disputes should be raised within 15 days of Liability Letter / Invoice= received, any disputes raised post 15 days of the receipt and any information / supportive documents is missing then req= uest will be voided.

If no access to MyFina= nce, it is an optional method to raise a dispute send email to Disputes@maersk.com or as per brand.

 

Yours faithfully

Maersk

Your Promise. Delivered= .
 

Maersk South Africa (Pty) Ltd.  Reg No. 1992/005770/07, acting a= s agent on behalf of Maersk Line A/S (Incorporated in Denmark) SA Reg. No: 2015/028124/10

Address of Registered Office:  Roggebaai Place, 4 Jetty S= treet, Foreshore, Cape Town, 8001 / P O Box 27 Cape Town 8000

Tel:+27 21 408 6000    Fax: +27 21 408 6696

          &n= bsp;            = ;            &n= bsp;            = ;            &n= bsp;            = ;             &= nbsp;           &nbs= p;     www.maersk.com   &nbs= p;            &= nbsp;           &nbs= p;       

 

 

 

Classification: Internal



The information contained in this message is privileged and intended only f= or the recipients named. If the reader is not a representative of the inten= ded recipient, any review, dissemination or copying of this message or the = information it contains is prohibited. If you have received this message in error, please immediately notify the = sender, and delete the original message and attachments.

Maersk will as part of our communication and interaction with you collect a= nd process your personal data. You can read more about Maersk’s colle= ction and processing of your personal data and your rights as a data subjec= t in our p= rivacy policy

Please consider the environment before printing this email.
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